Refund policy

At [Your Store Name], we want you to be completely satisfied with your purchase. We accept returns within 7 days of delivery, provided the product is unused, in its original condition and packaging, and proof of purchase is provided. For damaged, defective, incorrect, or incomplete items, please contact us within 48 hours with your order number and clear photos/videos of the issue. Customized, personalized, used, opened, damaged-by-customer, and final-sale items are non-returnable unless they arrive damaged, defective, or incorrect.

Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days. We cover reasonable return shipping costs for damaged, defective, or incorrect items; otherwise, return shipping is the customer’s responsibility. Exchanges may be offered subject to availability, and order cancellation is possible before shipment. For assistance, contact [Your Store Name] at [Your Email Address], [Your Phone Number], or [Your UAE Return Address]. We reserve the right to review each return request and refuse returns that do not meet these conditions.