Shipping policy

NOVAORA delivers across all seven Emirates of the UAE. Orders are usually processed within 1–2 working days, and standard delivery typically takes 1–3 working days after dispatch. Delivery charges are calculated at checkout based on your delivery location, and free delivery may be available on qualifying orders. Customers must provide a complete and accurate delivery address and phone number to avoid delays.

Delivery times are estimates and may vary due to courier delays, public holidays, weather, incorrect address details, or circumstances beyond our control. Once your order has been handed over to the courier, NOVAORA is not responsible for delays caused by the delivery company. For any shipping-related questions or assistance, please contact us at shhaziagmail.com@gmail.com.